Customer service

E-SHOP

You wish to know more about an item presented on our eshop ?
You have questions about an order you made ? Or you need help to place an order ?

Contact our Customer Service department

By telephone on +33 (0)1 80 05 29 67, Monday to Friday from 10 am to 6 pm
Ou by email at : eshop@merci-merci.com

For any questions concerning your order, please have your order number to hand (found on your delivery slip or your order confirmation email).

STORE

The store is open Monday to Friday, 10am to 7pm.

For any questions concerning a purchase made in our store, please contact directly our Store customer service :

By telephone on +33 (0)1 42 77 00 33, Monday to Friday, 10am to 7pm
Ou by email : contact@merci-merci.com

 

FREQUENTLY ASKED QUESTIONS

Further information is available in the Help section.